Privacy Policy

1. Information We Collect

When you book a laundry or dry cleaning collection, we collect the necessary information to fulfill your order. This includes your full name, collection and delivery address, email address, and phone number. We also maintain records of the garments you entrust to us and your specific care instructions.

2. How We Use Your Information

We use your personal details strictly to manage your orders. This involves:

• Scheduling our drivers for prompt collection and delivery.
• Processing your dry cleaning and laundry correctly according to your preferences.
• Sending you updates about your order status and billing.
• Responding to your inquiries or customer service requests.

3. Data Protection

We take your privacy seriously. All data related to your cleaning orders and personal identity is stored securely. We do not sell your personal information to third parties. Access to your details is restricted to staff members and drivers who need it to process your clothing and manage deliveries.

4. Data Retention

We keep your service history and contact details on file to make future laundry bookings faster and easier for you. If you wish to have your account details or service history removed from our systems, please contact us directly.